User Guide
From Zen Timetracking
You can download the most recent pdf version of the user guide (4.49 MB) or the quick start guide (579 KB).
You can also read through the following guide:
[edit] Logging into Zen
Open your Internet browser and enter your custom URL address into the web address field. Your address for Zen 2.0 should be in the following format: 'http://yourcompanyname.getzen.co.nz/'.
Please remember to replace ‘yourcompanyname’ with the name that is chosen during the installation of Zen 2.0.
If Zen 2.0 is installed on your own server, please see your network administrator for the correct address.
Enter your login name and password into the appropriate fields and click Login.
Note : An invalid login name will be identified on the screen. Entering the correct login name, but an incorrect password will prompt the automatic display of your password hint, which is set in the New User screen of Zen 2.0.
[edit] Lost / Forgotten Password
User passwords are irretrievable once the password is set. If for any reason users can’t access Zen 2.0 due to password constraints, a new password will need to be issued. Any user with administrator access can change the password for users, which is located in the user edit screen. Please contact us if the administator password requires resetting.
[edit] Production Hours Graph
When you login to Zen 2.0, the home screen will display a graphical representation of your production hours. This graph provides a vis-
ual indication of your weekly hours worked for the last 18 weeks.
The blue line represents the weekly number of hours worked that have been entered into Zen. The red line shows the weekly number
of hours that constitute as billable work.
The yellow line represents the target for the weekly billable hours for your organisation and is confi gured during the installation.
If desired, the production hours graph can be changed to view the production hours of your entire company rather than just an individual user. Please be aware that this modifi cation will change each user’s home screen and the target line will be nullifi ed. If the modifi cation is selected, the graph will be titled ‘Production Hours Per Week for Your Company’.
[edit] Logging out of Zen
The logout button is located in the top right of every screen of Zen 2.0. Clicking the button will log you out and return you to the login screen.
[edit] Main Menus and navigation
Zen 2.0 has two main navigational areas. The top navigational area remains the same once you have logged in. The navigational area on the left side of the screen changes accordingly with the section selected.
- Top Menu: The top menu contains links to the main sections of Zen 2.0. Contractors will have four visible sections (home -introductory page, timesheet, tasks and projects) while normal users will have six sections (listed below). Administrators will have the six sections that normal users have as well as an additional section under admin link.
- Home: redirects you to the Production Hours Graph screen.
- Timesheet: screen for viewing/editing your timesheet.
- Tasks: displays a list of all your assigned tasks.
- Projects: a comprehensive list of the projects stored in Zen 2.0. Screen for creating new projects / editing existing projects
- Clients: displays the clients’ details. Screen for creating new clients updating existing clients / archiving former clients.
- Online Reports: you to a variety of live reports and graphs.
- Left Menu: The items in the left menu change accordingly to the section you are viewing. The project and client
sections have more than one menu. Clicking on an actual project or client fi eld will redirect you to a project or client details screen, which has a new menu. The image on the right is the menu for the project screen.
- Other Features: There are a number of icons that are used throughtout Zen.
[edit] About Zen
In the top right and bottom center of every page is a link to the About Zen page. This page displays information about Zen. The current version of Zen is displayed at the top of the screen. Third party components that Zen uses in its software is listed in the table. You are not responsible for obtaining any licenses to use these components.
[edit] Timesheet Screen
The timesheet screen is used to manually log users’ time during the current workday. Users are also able to view their current and previous timesheets in a daily or weekly timeframe.
[edit] Layout
There are three main sections to this screen: the task tree on the left side of the screen, the time entry area at the top of the screen and the actual timesheet in the middle of the screen. You can also select the option to display a list of your tasks on this screen, which appears to the right of the timesheet.
[edit] Task Tree
The task tree is included in the left menu and is stationary on the left side of the timesheet screen. The task tree categorically separates clients, projects and tasks. Every client that a user is assigned to appears in this column. Clicking on a specifi c client brings up all of the projects that are current under the client. When you select the project, a list of individual tasks for that project appears. By clicking on a specifi c task, you confi rm that the task selected is the assigned task that appears in time entry area.
Placing your pointer on the a specifi c project displays information about the status of the project and its priority.
When you hover over a task, it gives you details about how many hours were quotes, are left and a description for
the task. The task tree retains all visible fields so when you return to this screen throughout the day the same fields
are listed.
[edit] Edit Time Unit
The Time Unit area is used to enter your time into Zen. This area contains Work Type, Assigned Task and Description boxes as well as the time entry fi elds. The Work Type box lists the customized work titles that are preselected to fi t your requests. The Assigned Task fi eld displays the task that you have selected. The Description box allows you to enter a brief summary for your trackable time. You can also select whether the task is billable or unbillable.
To enter your time, select the Work Type from the drop down menu. This is the sort of work you do on a particular task (eg Design, Quoting, Pre Press). Some Work Types are not related to a particular task, but are required (eg Break, Administration) and therefore are included in the Work Type menu. If a time entry is associated with a task, then select the task from the Assigned Task drop down menu. Alternatively, you can use the Task Tree in the left menu to find the corresponding task. Click Update Time to add the time entry. You will be warned if the Work Type you have selected requires a task and one is not selected.
The Worked From and the Worked To entry fi elds are used to log the amount of time you spend on a particular task. Time can be tracked to fi ve minute increments and the Worked From field will correspondingly store the last time entry that was inputted into the Worked To fi eld. A warning will appear if the time entry fi elds are not properly filled in. You can select between three time entry modes, which are located in the Options menu. The three options are described below:
- From Start Time to End Time: This is the default selection when you enter your time. Using the drop downs, you select the start time and the end time of the day that for the allocated task selected. The duration is automatically calculated and added to your timesheet.
- Duration - Day View: In this mode, you only need to specify the duration for the time entry. The time is automatically stored on your timesheet once the time is entered.
- Duration – Week View: This mode changes the way your time sheet is displayed as well as how your time is entered. Your timesheet for the week is displayed, not just the current day. To enter time, select the day of the week and then the length of time.
[edit] Pie Chart
The top right of the time entry box contains a pie chart that shows your percentage of billable time for that day, which is viewable by placing your pointer on the chart.
[edit] Task List
The Task List displays your current tasks and allows you to edit/delete the selected task. To enable/disable this list, click the Options menu on the right side of the top navigational area and set Task List to Show/Hide.
The Actions column of the Task List has two icons. The Delete icon removes the task from your task list.
The Edit icon allows you to change the status of the Project and add a note in the project notes.
[edit] Options
In the timesheet screen, there is an additional top menu item at the top right to access the Options
menu. Click this and a Change Options popup will appear, which allows contains all of the timesheet modifications.
[edit] Choose Entry Style
Lists the three choices for time entry. See the time entry modes in the Edit Time Unit Area for a description of the different entry styles.
[edit] Task List
Option to show or hide the Task List on the right side of the timesheet screen.
[edit] Time Format
Use to change the time format to either 12 or 24 hours.
[edit] Own Task Summary
The Task Summary page is a comprehensive depiction of the projects and tasks that you are assigned to. It displays the project names, task names and task types, total hours quoted, total hours worked and the percentage of the current quoted hours completed. The Task Summary can be placed in ascending/descending order by job number, client or project name. Once the preferred order is selected, click on the update icon to confi rm. You must be assigned to a task to record time against it. How to add yourself to a task is explained below.
[edit] Adding yourself from a task
When a task is created a team is normally assigned to that task. If you are not assigned to the task and need to record time against,
you will need to add yourself to that task. Note: You can only add yourself to a task if you are already assigned to the project that
the task is associated with. If a project is in an Archived state then time cannot be recorded against it. If the project is not showing up or you are not able to add yourself to a task, check the status of the project to make sure it is active.
The quickest way to add youself to an existing task is to click the Add self to Tasks item in the left menu. This will bring up a dialog box. Select the project in the Select Project menu associated with the task you want to add yourself to. A list of tasks will appear in the Select Task box. Select the task(s) you wish to add yourself to. Hold down the Control key to select multiple tasks. Click Save and you will be imeditaley added to those tasks.
You can also add yourself to a task by editing the task from the Project View, which is explained in the Project Summary section.
[edit] Removing yourself from a task
Once you have completely fi nished with a task, you can delete your name from the team list. This stops the task from showing up on your
timesheet and in your task list. There are a number of ways to remove yourself from a task. The simplist way is to click the Delete icon in the Actions column. You will be prompted for confirmation and then you will be removed. Alternatively, you can edit the task
by clicking on the Task Name and change the team assignments. You are able to add and remove yourself from tasks as often as you like.
To get more information on a project, click the project name or number and the Project View screen will appear. To get more information on a task, click the task under the Task Name and the Task View will appear.
[edit] Project Summary
The project summary lists all of the projects stored in Zen 2.0. From the project summary, you can see the status of each project and when the projects are due. You can also view how many hours have been quoted/estimated for a project and how many of these hours have been used. If a project due date has lapsed, the date will be displayed in red to inform you.
The leftmost column indicates the priority of the projects and may display a small icon representing the status of the project (eg red exclamation point for high priority). The percentage of total hours column changes color from green to orange to red as the project gets close to the total allotment of quoted hours. To view a project, click on the Project Number or Project Name.
[edit] Filterinig Project Summary
To display only projects of a certain status, use the Show only drop down at the top right of the Project Summary screen. Select which project status you want to see.
[edit] WIP Comments
If you want the Project Summary screen to display the latest comments about a project listed instead of the hours quoted and worked, click on the WIP Comments on the left menu.
[edit] Active Projects
By clicking on the Active Projects link, the Project Summary screen changes to only display Active projects.
[edit] Archived Projects
By clicking on the Archived Projects link, the Project Summary screen changes to only display Archived projects.
[edit] Create New Project
There are two ways to create a new project. The first option is to add a project through the Add Project link on the left menu. This allows all the project fields to be specifi ed at the time of creation. Once the project has been created, tasks can be added to the project and then time can be recorded against it. To create a new project, click Add Project on the left menu. Now specify the values for the various fields.
[edit] Project Number
Identifies this project by way of a project number. The project number can be a combination of letters and numbers.
[edit] Project Name
Distinguishes this project from other projects for a client. Projects for different clients can have the same name. Projets for the same client can also have the same name, although this is not recommended.
[edit] Order Number (Optional)
Records a client purchase order number.
[edit] Client
Displays the name of the client. Using the drop down, you can select any existing client. If this is a new client, enter the name of the new client in the box to the right and the new client will be stored when the project is saved.
The contact fi eld can only be selected if there are contact details for the client. If contact details for existing clients are stored in the Clients Section, then those details will be displayed. Otherwise, a new client’s details must be inputted into the Clients Section before they can be viewed in contact field.
[edit] Priority
Displays and icon or colored box representing the priority of the project.
[edit] Status
Categorizes your projects in order of status. Note: A project with a Planned or On Hold status cannot have time added to it.
[edit] Due Date (Optional)
Displays the date the project is due. Click the calendar icon to the right to bring up a calendar view.
[edit] Quoted Amount
Records the dollar amount quoted to the client. Note: This field is used in a number of the reports.
[edit] Notes (Optional)
Stores any notes related to this project. Some examples of notes include delivery details and special instructions.
[edit] Team Members
Allocates the team members who will be working on the project. If you want to select more than one team member, hold down the
Control key while you select the members. Note: Team members can only be added to a task if they are assigned to the project.
Once you have entered all the details, click Save. You will be notified if there are any missing fi elds. If all necessary information is entered, the project will be created and you will be redirected to the Project View screen.
[edit] Quick Project
Quick project is the second and quicker way to create a project. It is similar to the normal project creation, but it only covers the required fi elds. The same instructions apply for adding projects as above.
[edit] Project View
The Project View section displays an overview of the project’s details including notes, team members, task and invoice summaries, disbursements and attached files. Any information regarding a specifi c project can be viewed found in this section.
[edit] Edit Project
Click the Edit Project link on the left menu to open the project for editing. This page resembles the New Project view, except for the
section at the bottom of the screen.
The Task Summary section at the bottom of the page is used to change the status of the individual tasks for that project.
Once you have made the changes to the project, click Save to store the changes and return to the Project View.
[edit] Add Task
As previously mentioned, before time can be assigned to a project, at least one task must be allocated to the project. To create a task, click the Add Task link on the left menu. A popup will appear where the details for the task can be entered. Enter a name and description for the task and select the type of task. If the number of hours has been estimated/quoted, then enter this time into the Quoted Hrs fi eld. Select the team members that will be working on this task. Once you have fi nished fi lling in the appropriate fi elds, click Save and the task will be stored and the team members will automatically be assigned to the task.
[edit] Add File
Zen 2.0 provies the option to store small files against a project. To add a file, click Add File and a popup will appear. Click Browse and select the file you want to upload and enter a description. Click Add File and the fill will begin uploading. Depending on the size of the file and the speed of your connection to the server, it may take some time before anything changes on screen. Once the file is completely uploaded it will appear at the bottom of the Project View screen.
[edit] View File
If a project has any files stored with it, they will appear in the Files section in the Project View screen. To view the fi le in your browser, click the View icon in the Actions column or click the actual file under the Filename. Please refer to the Download File section for a description of what to do if you cannot open a select file.
[edit] Download File
Files may be stored in a format that your browser can’t display (eg. Indesign or Photoshop files). In this situation, you will need to download the file to your computer and then open the file with the appropriate application. To download a fi le, click the Download icon in the Actions column.
[edit] Delete File
To delete a file, click the Delete icon in the Actions column. You will be prompted for confirmation and then the file will be deleted from the project.
[edit] Add Disbursement
Zen can record costs incurred during the completion of a project using the disbursements system. To add a disbursement against
a project, click the Add Disburesment link on the left menu and a popup will appear.
Enter the quantity and type of disbursement. If this is a pre-emptive disbursement then set the status to estimated. If the cost has already been incurred then set the status appropriately. Enter the supplier name and the purchase order number if one is supplied.
Four prices that can be entered: the Cost price is what it costs your company for the items/services and the Sell price is the value the customer is charged. The Quoted amount is the amount you are quoted by the supplier and what you quote your customer. The Actual is the amount you are charged by the supplier and the amount you charge your client.
[edit] View Disbursement
There is no summary screen for disbursements. To view the details of a disbursement, click the View icon in the Actions column. A popup will appear with the details of the disbursement.
[edit] Edit Disbursement
To ammend the details of a disbursement, click the Edit icon in the Actions column. A popup will appear that is similar to the Add Disbursement popup. Once you have fi nished making changes, click Save and the disbursement will be updated.
[edit] Delete Disbursement
To delete a disbursement, click the Delete icon in the Actions column and you will be prompted for confi rmation before the disbursement is permanently deleted.
[edit] Delete Project
Projects in Zen 2.0 are seldom deleted ; instead they are archived. If you have to delete a project for any reason, you must make
sure a project doesn’t have any tasks, invoices, disbursements or files saved under it.
If a project has any of these still assigned to it then you will be told that the project cannot be deleted and taken back to the project view. Upon project deletion, you will be prompted to confirm your decision. Click Delete and you’ll be returned to the Project Summary.
[edit] PDF View
Sometimes the details of a project need to be printed. The PDF View opens a PDF fi le in a new window that can be printed or saved. The PDF View includes the project details and the hours quoted and used for each task. There is also a breakdown of the number of hours worked by each team member for each task assigned to a project.
[edit] Active Projects
Clicking on the Active Projects link will take you to the Project Summary screen displaying only Active projects.
[edit] Archived Projects
Clicking on the Archived Projects link will take you to the Project Summary screen displaying only Archived projects.
[edit] Add Invoice
Zen 2.0 provides an option to organize invoice information that can be manually extracted to assist with your invoicing process.
To add an invoice to a project, click the Add Invoice link on the left menu and a popup will appear. It will have to project name as the invoice name, and the project notes as the invoice description. Also, if a quoted amount was entered for the project then that amount will appear in the Net Invoice Amount field.
Make any necessary changes to the fields and click Add Invoice. The invoice will appear near the bottom of the screen in the Invoice Summary section. Below is a screenshot of the Invoice Summary section. The invoice summaries can be viewed in the Reports section under Invoices to Export.
[edit] Delete Invoice
Invoices can’t be edited once they have been entered. If you want to delete an invoice, click on the Delete icon in the Actions column. You will be prompted for confi rmation before the invoice is deleted.
[edit] Client Summary
The Client Summary is available by clicking the Clients link on the top menu. The Client Summary provides contact details for the clients stored in Zen 2.0. Listed are the Client name, phone, fax and number of projects they have in Zen.
Clicking on the client’s name under the Client Name fi eld takes you to the Client View for that client. A description of the Client View follows Add Client.
[edit] Add Client
To add a new client, click the Add Client link on the left menu while in the Client Summary. The New Clients Details page will appear allowing you to input the client’s details. Once you have entered all the details, click Save and you will be redirected to the client’s Client View.
[edit] Client Name
The name of the client.
[edit] Export Code
Used when you are exporting to an accounting application.
[edit] Contact Information
Physical and Postal Addresses, Phone and Fax numbers, and Website.
[edit] Status
The current status of the client. Currently, Active is the only available option, but Zen 2.0 will soon add an option to make clients Inactive.
[edit] Notes
Field for adding any notes regarding the client
[edit] Client View
The Client View provides an overview of the client. From here you can get information related to the client including contact details, past and present projects, and fi les. There are a six different views for each client and you can use these views to access categorical information about the client. The views are listed below.
[edit] View
To add a new client, click the Add Client link on the left menu while in the Client Summary. The New Clients Details page will appear allowing you to input the client’s details. Once you have entered all the details, click Save and you will be redirected to the client’s Client View.
[edit] All Details
Displays all the details available for the client.
[edit] Contact Details
Lists the basic contract details and the personnel contact details.
[edit] Active Projects
Lists the projects that are still active for this client.
[edit] Notes
Shows the notes for the client.
[edit] Files
Shows the files stored for this client.
[edit] Archived Projects
Shows all the archived projects for this client.
[edit] Add Contact
Zen 2.0 can store multiple contact details for a client. To add a contact to a client’s information, click the Add Contact link on the
left menu while in the Client View.
The Add Contact popup will appear. Enter the person’s details and click Save. The new contact will appear in the Key Personnel section under the Client View. If this section is not currently visible, click the Contact Details view on the left menu.
[edit] Edit Contact
To edit/update an individual’s contact details, click the Edit icon in the Actions column of the Key Personnel section. A popup, identical to the Add Contact popup, will appear. Make the necessary changes and then click Save.
[edit] Delete Contact
To delete a contact, click the Delete icon in the Actions column. You will be prompted to confirm this action. Any projects that this person was assigned as the contact will still be assigned to this client but will have no contact person specified anymore.
[edit] Add Contact
Zen 2.0 provides the option to store small files against a client. To add a file, click Add File and a popup will appear.
Click Browse and select the file you want to upload and enter a description. Click Add File and the fill will begin uploading. Depending on the size of the fi le and the speed of your connection to the server, it may take some time before anything changes on screen. Once the fi le is completely uploaded, the file will appear in the Files section. If this section is not currently visible, click the Files view on the left menu.
[edit] View File
If a project has any files stored with it, they will appear in the Files section in the Project View. To view the fi le in your browser, click the View icon in the Actions column. If the file does not display, you will have to download the file onto your computer. Please refer to the next section for instructions on how to download a file.
[edit] Download File
Files may be stored in a format that your browser can’t display. In this situation you will need to download the fi le to your computer and then open the fi le with the appropriate application. To download a file, click the Download icon in the Actions column.
[edit] Delete File
To delete a file, click the Delete icon in the Actions column. You will be prompted for confi rmation before the fi le is deleted.
[edit] Edit Client
To edit the name, address or status of a client, click the Edit Client link on the left menu. A page identical to the Add Client page will appear. After you make the necessary changes, click Save and the new details will be saved.
The client status determines where the client shows up in the drop down lists. If the client is set to an archived status then it will not be visible when adding a project. If the client name is manually entered when adding a project a duplicate client will not be created, instead the existing client will be marked active again.
[edit] Reports Summary
The Report section contains an array of reports, graphs, and other features that provide detailed analyses of the information entered into Zen 2.0.
[edit] Summary: Weekly/Monthly
The Weekly/Monthly reports provide a breakdown of each staff member’s time and what they spent it on. At the bottom of the report are totals showing the total time entered and the amount of their time that is billable.
[edit] Summary Custom Dates
The Summary Custom Dates report displays the same data as the Weekly/Monthly reports, but the start and end dates for the report can be selected.
[edit] Work in Progress
The Work in Progress report displays a detailed list of the current progress for all active projects.
[edit] Disbursements in Progress
The Disbursements in Progress report shows a number of different pieces of information related to disbursements. At the top left are the totals of all disbursements entered in Zen 2.0, separated by disbursement status. At the top right is a graph showing the total Cost and Sell amounts for each month. Below is a list of all disbursements that have not been invoiced.
[edit] Invoices to Export
All invoices added to projects in Zen 2.0 will be listed in this report under Show Exported and Show Not Exported. Once an invoice has been generated, click the Set Invoiced icon in the actions column to mark it as having been exported. Exported invoices are not visible on the Show Not Exported screen. To view the exported invoices, click the Show Exported link at the top right of the screen. If for any reason you need to delete one of the exported invoices, you must fi rst change the status of the invoice by clicking the Unset Invoiced icon, which will then transfer the invoice to the Show Not Exported screen. Once in the screen, you will be able to delete the invoice by clicking on the Delete icon.
[edit] Custom Reports
The Custom Reports contain any customized reports that have been constructed for our users.
[edit] Graphs: Client Hours
The Client’s Hours graphs display a breakdown of the hours spent on clients for the current and previous month. Below the graph is a full breakdown of clients including all of the clients that were combined into the Other category.
[edit] Studio Production Hours
The Studio Production Hours graph is similar to the graph displayed when you first log in to Zen except it is for all users. It shows the total billable and production hours for all users for the previous 6 months.
[edit] Individual Timesheet
The Individual Timesheet reports a printable view of the user’s timesheet for the current week. Each time entry is listed and graphs showing the billable / non billable percentages are included for each day.
[edit] Administration Summary
The Administration area of Zen 2.0 is only available to users that have administrative rights. This is confi gured in the Users section. When your installation of Zen is setup, one user is specified as the administrator. If a login
or password is misplaced, please contact our support team for assistance in resetting the fields.
To access the Administration area, click Admin on the top menu. You will be redirected to a screen that gives you some basic information about your Zen installation.
[edit] Users
Users in Zen are staff who are able to log in. There is currently no way to delete users from Zen 2.0, as doing so would remove all of the time entered and the projects created under the user. We are currently developing a new facility that will store nonexistent users’ data, which will then permit the deletion of nonexistent users.
[edit] Users Summary
The User Summary lists all users and their details in Zen 2.0 including their login, last login, and access rights. Clicking on a user’s name or Edit icon will redirect you to the Users screen. This screen allows you to view or edit current user’s details.
[edit] All Active
Clicking the All Active link will display only the staff that are active. Active staff can be assigned to new projects and tasks and can log in.
[edit] All In-Active
Clicking the All In-Active link will update the User Summary so it displays the users that are inactive. These users may still be assigned to projects but will not be able to log in.
[edit] Add User
If your license allows for additional users, you will have an Add User link on the left menu. Click this to bring up the Add New
User screen.
Enter the details of the new user and click Update.
[edit] Edit User
If you need to change any of the users details, click on their name in the Name column in the User Summary. Once you have completed editing the details, click Update and the changes will become permanent.
[edit] Customize
The customize section allows you to customize most of the values in drop downs in Zen. You can customize the:
- Client Types
- Task Status
- Task Types
- Disbursement Status
- Disbursement Types
- Project Status
- Work Types
Click on the item on the left that you want to edit. You will see a two panel display that allows you to edit/modify/delete the items.
[edit] Change Display Order
To change the order that the items are displayed in Zen, you the panel on the left. Click and drag the items around until they are in the desired order and click Save.
[edit] Add New Item
On the right panel, enter the name of the item and any other details needed and click Add.
[edit] Modify Existing Item
Select the existing item from the drop down. Change any values that you wish to and click Save.
[edit] Delete Existing Item
Items can no just be deleted in Zen as there are other things associated with these. For example there are time entries associated with each Work Type. If the Work Type was deleted then these time entries would also be deleted. Instead you re-assign the associated things to another item and then the item you want to remove can be deleted.
To delete an item, select the item you want to delete and select the item you want everything reassigned to. Click the Delete button.
[edit] Backup
You can backup all the data for Zen 2.0 from the backup menu in Zen 2.0. Click Do Backup and a fi le will start downloading. Note:
We recommend you do backup your data at least once a week. The file may become quite large when you start storing files in Zen 2.0.
There is no automated facility to restore Zen 2.0 from a backup. If you need to restore your copy of Zen 2.0 then please contact us for assistance.
[edit] Update Zen
Zen has an automated updater built into it. Clicking on the Update Zen link will automatically check to see if there are any avalaible updates for Zen 2.0. If Zen is up to date then you will receive a message indicating that there are no updates currently available.
If there are updates available for Zen 2.0, you will be informed of how many new fi les and how much data needs to be downloaded
to attain the most current version.
Click on Show File List to list all the fi les that need to be updated. To start the update, click Update Files. This process can sometimes can take an extended period of time and as a result, some servers can be affected. If you receive a blank page after the initial update, continue clicking the Update Files in the Update Zen section until you receive confirmation that the files are completely downloaded.
